Shipping

ECustoms, Duties and Taxes

Annika Dantoft is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns and Refunds

Original paintings

You can return your original painting within 14 days of receiving it and get a refund as long as the painting, you bought, is still flawless and in a secure packaging. Please get in touch with us at annikadantoft@gmail.com within 14 days if you wish to return your painting. The buyer pays for the shipping of the painting they want to return. We will refund the money for the returned painting when we have received it and have made sure that it is still in perfect condition. With the package please send a copy of your receipt/invoice and a note making sure you want to get your refund.

Prints and other merchandise

All shipped prints are final.

Warranty

Should you find any flaws in a Annika Dantoft product, which is not caused by yourself in any way, within 14 days, please write us an email with the subject ‘Customer Complaint’ and we will take care of it as fast as possible. Are you suspicious about the product when delivered, please consider whether or not you want to keep it or return it - if it gets any flaws caused by yourself, we can’t take it back or give you back the full payment.

The warranty applies to the defects in the goods - this means defects that have been present at the delivery point or errors whose cause have been present at the time of delivery. Ex. manufacturing and material defects.